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housekeeping supervisor resume

Post now on job boards. A confident and approachable individual who has the commitment, enthusiasm and energy needed succeed in a role as a Housekeeping Supervisor. Physically fit and able to frequently bend or squat while completing duties. Is also expected to be a “hands on” supervisor, By this, we expect that they be prepared to lend “hands on” assistance if a hotel area becomes very busy. For resume help, see our Housekeeping Supervisor Resume Sample Housekeeping Supervisor Cover Letter. Coventry School; O levels Maths (A) English (B) Geography (B) Physics (A), More Housekeeping Supervisor resume examples May 1, 2019 - Combination Resume Combination Resume Samples Writing Guide Rg, Nursing Low Experienceresume Samplesvaultcom, Combination Resume Samples Writing Guide Rg, More information Functional-Resume-Sample-Housekeeping-Supervisor Ensure staff compliance with internal controls, policies, procedures, standards and regulations. Ensure new associates are equipped with the necessary knowledge and skills to achieve job expectations. Not only does your resume need this section, but it needs to be professionally curated with absolute perfection. Hotel Housekeeping Supervisor Resources Ensure rooms are available on time for afternoon check in, Inspect guestrooms to ensure that they meet the Heidel House Standards, Submit the clean rooms report and any maintenance problems to the Executive Housekeeper, Assure that the departments storage areas are being kept clean, well organized and inventories properly, Maintain a professional and courteous manner when dealing with guests, Report any personnel problems to the Executive Housekeeper, Must be able to understand, perform and train all duties associated with the Housekeeping and Laundry Department, Understand and adhere to all policies and procedures as outlined by the Executive Housekeeper, manual and maid's checklist, Assist in the taking of the monthly inventory of department supplies and linens, Assure that all department equipment and cleaning supplies are being properly and safely operated and maintained per the manufactures instructions, Responsible for overseeing the Housekeeping and Laundry staff in the absence of the Executive Housekeeper, Continuously check and inspect all furniture equipment and work areas for any safety hazards, reporting any and all such hazards immediately, Provide organization, instruction, guidance, communication, as well as exercise good judgment, while reinforcing Grand Geneva Resort / Spas high standards of quality, Take requested inventories of furniture, fixtures, equipment and supplies, etc, Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines; Upon inspection of rooms, make certain all VIP's and Housekeeping supplies are in place, Randomly inspect 2 rooms of self inspect attendants and all rooms of attendants that are not on self inspect program to ensure quality standards; Report all maintenance deficiencies in guestrooms and corridors via work orders, Report all maintenance issues that need immediate attention; Expedite special guest requests, such as extra towels, blankets or pillows, Assist with deliveries when required to ensure guest satisfaction. Maintaining guest confidentiality at all times. Maxine focuses on those simple acts of care and thoughtfulness that make all the difference in good housekeeping. A highly experienced Housekeeping Supervisor, who can demonstrate exceptional attention to detail, speed and accuracy in anything she does. Ability to operate a computer, phone and other office equipment. and follows up to ensure completion of request, Inspects all check-out/stay over rooms for adherence to brand standards, Monitors quality of rooms by conducting and documenting inspections of cleaned rooms, Communicates and demonstrates the service brand behavior to other employees, Assumes the responsibility to notice when the guest is not satisfied and utilizes brand service standards to resolve any issues, Orients employees to the department and hotel and provides on-the-job training on job responsibilities, Assists management in hiring, scheduling, providing feedback, motivating and coaching employees, Conduct pre-arrival and departure inspections in rental and homecare condos. Provide follow up on all back orders. Advise of deficiencies, Advise maintenance of any needed repairs in all guest rooms and public areas, Ensure staff is in proper, well-maintained uniforms, with special attention to those working in public areas. -preferred, Must be stand, walk, crouch, kneel or crawl for long periods of time. Ensuring your uniform and badges are worn as to Hotel Standard. Download. Housekeeping Supervisor Resume Sample. Housekeeper cover letter 3, Housekeeper CV examples Use our Job Description Tool to sort through over 13,000 other Job Titles and Careers. Ensures a clean and safe work environment, and follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents, Associate Management and Development: Responsible for directing staff performance; take appropriate corrective action as needed to hold team members accountable. Room Attendant CV template Provide guest assistance, directions, and information as requested, Provide instruction and/or guidance for guest and associate safety in fire or other emergency situations, At least one (1) years of leadership experience leadership in an Environmental Services position preferred, Previous experience in a hospital environment preferred, Experience working in a union environment is preferred, Experience using LEAN or other similar performance improvement methods to transform operations preferred, Must complete GWUH Hazardous Materials Training for Generators within 60 Days of hire, Strong oral and written communication skills Strategic planning skills, Ability and experience to interact as a business partner to other departments and executives within the hospital and with external customers/partners, Supervisory experience preferred as this position will oversee hotel associates, 1-2+ years experience working in a guest service oriented Housekeeping Department preferred, Must be able to work a flexible work schedule as the hours for this management position will vary, Strong interpersonal skills and a can-do positive attitude, Assist in management of submitting payroll, Verifying completion of daily work assignments, Assist in weekly inventory/ordering of supplies, Keep Assistant Executive informed of any and all Associate needs, Maintain proper associate uniform standards and footwear which is slip resistant, enclosed toe and heel, Must be able to work under time restraints and pressure, Open Housekeeping: check room inventory, assign suites to suite attendants, Monitors payroll reports and work schedules, Assign daily cleaning boards; evenly distribute work amongst the team, Communicate and coordinate with Front Desk Agents about the status of rooms in a timely and efficient manner, Assist the Executive Housekeeping Manager with administrative duties as needed, such as scheduling, payroll edits, inventory, ordering, etc, Ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties, Inspect storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, and good repair. Re-inspect the corrected room, Communicate with Guest Services regarding information about discrepant rooms.Physically check the room to determine status, Assist Housekeeping Management in preparation of Standard of the Week, Monitor all V.I.P. Those at the top of the scale make $54,000, while those at the bottom make $29,000. Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing team members. Use this Housekeeping Supervisor job description template to attract and hire qualified employees for your hotel or resort. It’s actually very simple. Holding meetings with Housekeeping staff to discuss their job functions. Responsible for purchasing needed inventory items for rental units, Working knowledge of various computer software programs preferred, One to three years hospitality customer service experience preferred in discipline, Supports Audit Standards: Directs room assignments and inspects work of Housekeepers and Houseman. Details. It is his job to take the responsibility of cleaning and monitoring the house, do all the maintenance work and keep the house healthy. Housekeeping Supervisor Resume. I have nearly 15 years of housekeeping experience with five of those as a Housekeeping Supervisor. Summary. Maintaining a high standard of personal appearance and grooming. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment, Prior experience in 4-star hotel preferred, Basic knowledge of Excel, Word and Opera is an asset, Due to the cyclical nature of the hospitality industry, team members may be required to work varying schedules to reflect the business needs of the hotel, Ability to speak & write English, read and comprehend instructions, correspondence, and memos, Ability to perform all housekeeping duties as outlined in hotel specific training outlines and property specific checklists, Familiar with frequently used Standard Operations Procedures, Knowledge of how to operate all Housekeeping Equipment, Ability to stand for long periods of time, stoop, kneel and crouch, Use of chemicals and must be able to lift and/ or move up to 15-40 lbs, Must be able to recognize situations that require immediate supervisory attention, Must be detailed oriented and be able to multitask, Ability to effectively present information on one-on-one and small group situations to customers, clients, and other employees of the organization, Inspect the cleaning and servicing of guestrooms and public areas, Ensure that the Guest Room Attendant’s linen cart is neat and well organized, Ensure check out/vacated rooms are a priority, Must be able to push or pull a minimum of 75 lbs, Must be able to communicate via radio and phone as needed, Able to work with management on special projects, Able to set priorities for your section and provide feedback to others that enhances performance, Move, bend, lift, carry, push, pull, and place objects weighing up to 75 pounds without assistance, Inspects the cleaning and servicing of guestrooms, Provides immediate feedback to room attendants if work is not up to standards; providing appropriate follow up training, Reports any repairs or discrepancies in guest rooms, Assists in processing AM and PM room status reports, Assists with the maintenance of a fully stocked linen closet, Ensure all lost and found items are logged appropriately and follow up on lost and found inquiries, Ensure each room attendant has appropriate supplies and linen, and maintains a neat and well organized cart, Assist with the cleaning of guest rooms, amenity delivery, turn down service and laundry execution when necessary, To assist in maintaining a highly motivated and trained staff that continually strives or excellence in service and cleanliness, Assigns special projects as directed by Housekeeping Management, Close coordination and communication with other internal departments, Monitor all guest requests to ensure they are met within the prescribed limits, Be familiar with all Housekeeping operating procedures, including PDQ standards, Provide support to the Director and Assistant Director of Housekeeping in all areas of the Housekeeping operations, Ensure that the public areas are clean and tidy when necessary, Be familiar with guest scenarios and follow-up on all guest requests and concerns, effectively adhering to the service recovery process, Understand the importance of our Medallia scores, Aid guests in locating other areas of the hotel (walk them to destination if possible), Be actively engaged with all housekeeping associates, providing recognition, training and motivation, Deliver personalized, memorable guest experiences by utilizing the Power of One and encourage staff to do the same, Excellent customer service, communication and problem solving skills, Prior hotel housekeeping experience required or other relevant hotel experience, Prior supervisory experience or relevant leadership experience is strongly preferred, Stand or walk for an extended period or for an entire work shift. Coaches, counsels and disciplines housekeeping staff; performs interim and annual performance appraisals; terminates employment when necessary. Home: 000-000-0000 | Cell: 000-000-0000. email@example.com Coordinates all staff training. T: 0044 121 638 0026 PERSONAL SUMMARY. Customer service Supervisor resume

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